Note: This page is not being actively updated. I'll leave it as is for now as some resources may be helpful over the coming weeks.
Please verify information as it may be out of date.
Evacuees: Call your insurance company to make a claim immediately and keep ALL of your receipts and track your mileage to give to your insurance company! Many expenses while displaced are reimbursable under most home policies.
Albertans who require assistance can call 310-4455 for wildfire related information 24 hours a day, 7 days a week. Translation services are available to provide information services in languages other than English.
https://www.alberta.ca/emergency
The Alberta Government provides alerts through apps and social media. Click here to get access so you have the latest official news.
If you are in immediate danger call 911.
Evacuees should complete the Emergency Self-Registration on the Government of Alberta website: https://emergencyregistration.alberta.ca/
You can see the Alberta Wildfire Status Dashboard here: https://www.arcgis.com/apps/dashboards/3ffcc2d0ef3e4e0999b0cf8b636defa3
Alberta Road Conditions: https://511.Alberta.ca
Reports of scam texts going around - Texts ask for personal information to access services or financial support. Please be very careful about providing personal information to anyone over the phone or by text.
The Canadian Red Cross is encouraging people impacted by wildfires in Jasper to register online or by calling 1-800-863-6582 between 8 a.m. and 8 p.m. Mountain Time (MT). In-person registration can also be completed at the Kennedale Site Building #2, located at 12814-58 Street, Edmonton. Register here: https://www.redcross.ca/how-we-help/current-emergency-responses/alberta-wildfires-2024
Evacuation Zones and Their Reception Centres
Reception centres (click for directions):
Information for Landlord and Tenants in Alberta Regarding Wildfires: https://www.landlordandtenant.org/after-fire-landlords-tenants/
Emergency Funds
Alberta Government Emergency Funds
To find out more, visit alberta.ca/Emergency
Other Emergency Assistance
Evacuees who have a disability, medical condition or other family needs and are unable to stay in an evacuation centre can request emergency financial assistance to cover hotel accommodations.
To apply:
Employment Insurance
https://www.canada.ca/en/employment-social-development/corporate/contact/employment-insurance-employers.html
First off, stay calm. Roads are busy and smoky so don't make things worse. Watch for emergency crews. There will be efforts to get gas to those that are stranded. Check the Alberta Road Conditions: https://511.Alberta.ca
The Government of Canada has this page with some supports for First Nations evacuees: https://www.sac-isc.gc.ca/eng/1686078907307/1686078925161
For free 24/7 information and referral line, or if you need any other supports dial 211 or call the Wildfire Resource Line: 310-4455.
Alberta Health Services has an emergency resource page found here.
Replacement Health Care Insurance Cards are available at no cost. Phone 780-427-1432 (for toll free, dial 310-0000 first). Your Alberta Personal Health Card can be mailed to a temporary address.
Food and supplies are available at the Evacuation Reception Centres. See the list above.
Pet rescues
Alberta Supports Contact Centre: 1-866-644-5135
Kids Help Phone: 1-800-668-6868, www.KidsHelpPhone.ca
Evacuees can replace lost or left-behind Alberta driver’s licences, ID cards or birth certificates free of charge until June 29, 2023.
Phone: 310-4455
Find a registry agent online
Learn more about replacing Alberta ID (PDF, 61 KB)
Stay Tuned for more info.
Protect yourself from unfair business practices and scams during the wildfire emergency.
To report suspected unfair business practices, including price gouging:
If you see something suspicious or think you've been the target of a scam, report it to your local police or to the Canadian Anti-Fraud Centre online.
Learn more about unfair business practices and scams (PDF, 409 KB)
Contact the Maintenance Enforcement Program (MEP) if you need help with your payments because of wildfires.
No Updates.
No Updates.
Mandy Larsson to Fort Mcmurray evac relocation help group
Dear evacuees. From my experience during the Slave Lake fires, I have some information. It may not pertain to everything you have gone through, or will go through, but it might help.
Don't believe everything you read or hear about everything being gone. Don't believe the media when they post photos and videos of total destruction. As that is unfortunately the case in some areas, it doesn't mean your home is gone. They were saying all of Slave Lake, Canyon Creek and surrounding areas were completely gone, during the fires; but in reality, 20% of Canyon Creek and Widewater were lost, and several blocks of homes were gone in Slave Lake. Not the entire city, as some people were reporting.
Be prepared to be gone 2 weeks, maybe more, probably not less. The will need to get the burned areas fenced off, gas lines capped, electric wires fixed, and water treatment running, all before they will let people back in. It's a big city, so this could take some time. It will also be very hot, and there were guns, or bullets I should say, erupting days after the fire stopped. So find a place you are comfortable staying for a while.
When you get home, your fridge and freezers will be garbage. They will probably give you duct tape to tape it closed and put it outside for collection. Hopefully nearby appliance locations are preparing to stock up, for the demand that will come. Don't open your fridge, unless you have a morbid desire to smell things that are rotten.
Keep every receipt you get from now on. Food, shelter, clothing, toiletries, gas, keep track of kms driven. Your insurance company should cover this, even if you haven't lost your home. It was a mandatory evacuation, which changes things.
When you get home, take photos of everything. You may need to wash everything fabric in your home (curtains, bedding, clothes in the closet, etc) as they will smell like smoke. Be prepared for that by not coming home late and hoping to sleep. You may not be able to.
If you need help coping with the devastation and fear and loss, seek help. Early
Good luck to you all. Alberta, and all of Canada is already stepping up to find ways to help! And though it may not seem like it now, your city will flourish again.️
Edited to Add, thanks to Delaine Langer!
Your furnace and air ducts should be cleaned!